How do I return an item?
- All products come with a 30 day guarantee.
- Branded items comes with a guarantee of up to 6 months. eg Hoco, Remax, Apple ....
- Orders are dispatched within 24 hours of placing your order. Check the product page for more information
- Irish orders are shipped by GLS Next Day Delivery Service.
- Orders over €200 is free of charge.
- Our couriers include AnPost, DHL, Nightline UPS and GLS.
- Estimate on Delivery: Ireland next day, Europe 3 to 8 days, Rest of World up to 10 days (Working days)
GsmKits.com is based in Dublin 12, Ireland
- Contact us at firstname.lastname@example.org before returning any items.
- Return must be in original packaging to receive an exchange or Refund.
- Our returns policy complies with EU regulations (2000). To cancel an order, written notice by email must be sent requesting a return. We will offer a refund as long as good(s) are sent back in their original condition, unused and unopened in their original packaging (if packaging is included)
- Returns for all faulty items will be tested and decision will be made with in a week of receiving the product.
- All returns will be accepted within 30 days from placing your order. Items must be sent back in their original packaging and in the condition they were sent out
- In accordance with EU law, the cost of both original and return postage and packaging shall be borne by the customer and deducted from any refund
- All returns are to be sent to the trading address of GsmKits, Unit 16, Oak Road Business Park, Oak Close, Dublin 12, Ireland
- If the goods are damaged or faulty, we will pay for the return postage. Refunds will be paid once good(s) are returned
- Any additional postage charges for returns that are not faulty will need to be paid by the buyer.
- Returns are subject to quality check, please include all original packaging with all returns
- Your statutory rights are not affected
- If you have any questions or returns, please email email@example.com
- Emails are usually replied within 48 hours. We make sure to respond to everyone :)